Terms of service
Terms and Conditions
Welcome to Rhoda Baltna! By accessing or using our website (www.rhodabaltna.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order.
1. General Information
1.1. Rhoda Baltna is an online store specializing in spices, flours, and kitchenware.
1.2. By using our website, you confirm that you are at least 18 years of age or have parental/guardian consent to make purchases.
2. Products and Pricing
2.1. All products listed on our website are subject to availability.
2.2. Prices are displayed in pound and are subject to change without notice.
2.3. We make every effort to accurately describe our products; however, slight variations in colour, packaging, or appearance may occur.
2.4. Special offers and discounts are subject to their specific terms and may be withdrawn at any time.
3. Ordering and Payment
3.1. Orders can be placed via our website by selecting products and proceeding to checkout.
3.2. Payment must be made in full at the time of order using our secure payment methods.
3.3. We reserve the right to cancel or refuse any order at our discretion (e.g., due to payment issues, incorrect pricing, or product unavailability).
4. Shipping and Delivery
4.1. We offer shipping within UK. Delivery times may vary based on location.
4.2. Shipping costs are calculated at checkout and are non-refundable unless the product is defective.
4.3. Risk of loss passes to the customer upon delivery to the shipping carrier.
5. Returns and Refunds
- 5.1. Returns are accepted for defective or incorrect items within 14 days of delivery.
5.2. To initiate a return, contact us at rhodabaltna@gmail.com with your order details.
5.3. Products must be returned in their original packaging, unopened, and unused to qualify for a refund.
5.4. Refunds will be processed within 7-10 business days after the return is received.
6. User Accounts
6.1. Customers may create an account for faster checkout and order tracking.
6.2. You are responsible for maintaining the confidentiality of your account information and password.
6.3. We reserve the right to suspend or terminate accounts that violate these terms.
7. Intellectual Property
7.1. All content on the Rhoda Baltna website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws.
7.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
8.1. Rhoda Baltna is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8.2. Our liability for any claim shall not exceed the value of the product purchased.
9. Privacy Policy
9.1. We are committed to protecting your personal information. Please review our Privacy Policy for details on how your data is collected, used, and protected.
10. Governing Law
10.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms and Conditions
11.1. Rhoda Baltna reserves the right to update or modify these terms at any time.
11.2. Any changes will be effective immediately upon posting on our website.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
· Email: rhodabaltna@gmail.com
· Phone: 07878 267005
· Address: 56 Brixton Road, London SW9 6BS, United Kingdom